Do you have the tendency to mummify your System Performance Measures? This session will teach CoCs how to tackle a daunting task by highlighting how two Continuums faced their nightmares and brought their data back from the dead in order to pinpoint areas of focus to improve outcomes for those experiencing homelessness.

What’s the daunting task? CoCs are expected to assess performance data, identify high-impact performance improvement strategies, and establish a year-round approach to performance management per the System Performance Improvement Briefs released by HUD.

The Planning Council, together with Green River, has developed and implemented a cutting-edge CoC Performance Tool. This tool allows CoCs to review System-Level performance and, through live interaction, drill-down into project-level and client-level performance detail. This session will highlight how two CoCs (VA-501 & VA-505) are utilizing the dashboard to improve performance and the overall Homeless System response for households in need.